In our modern world, it is too easy to overlook bill discrepancies and to fork out a substantial sum of money every month. Case in point: cramming. What is it? Put simply, cramming is a fraudulent, subtle technique used by dishonest companies when they place charges on a bill for wireless or landline services that were not authorized.
Over the years, cramming has become an increasingly complex and significant problem. Thankfully, it has been recently addressed by the Senate Commerce Committee in the United States because the problem has gotten serious.
Watch out! According to the Federal Communications Commission (FCC), as many as 20 million people are crammed every single year. The phony charges are lumped together in small amounts and placed into vague categories such as “monthly charge” or “service fee.” Other charges you might easily spot on your bill may include “access charges”, “federal excise tax”, “state and local taxes”, “universal service charges”, “roaming charges” and “downloading fees”. The list goes on! You may even be charged for services including horoscopes, love tips or yoga classes. Given the confusing ways in which charges are labeled, it’s no wonder that concerned citizens feel justifiably victimized.
For example, NBC Journalist Herb Weisbaum interviewed Alan Cooper, a resident of Bellevue, Washington, who was incensed to learn that he was being crammed for $9 a month and that his wireless provider staunchly refused to do anything about it. “I’m angry,” Cooper told Weisbaum. “Wouldn’t you get angry if someone was stealing $9 a month from you?”
Skyrocketing mobile demands means that regulations are going to have to clear and concise in the near future as to what cramming entails and how to stop it. Let’s face it: cramming is illegal. Period.
Let RS Communications show you how.
For more information on cramming and on future legal ramifications that will be put into place, please read the following: